Life Assistance Program

Life Assistance Program (LAP)

From simple questions like quick ways to de-stress, or how to find more time in your schedule, to more difficult issues like finding support after the loss of a loved one. The Life Assistance Program is a free benefit available by phone/web 24/7, offered to eligible employees and their dependent(s) or household members.

EmployeeConnect Plus

Phone

(855) 327-4463

Login Info

Web ID = Lincoln
Select your company = Virgin Voyages

Life Assistance Program

Who is Covered?

  • Primary Member
  • The Primary Member’s eligible spouse or domestic partner
  • Any dependent who is under the age of 26
  • Any dependent child, regardless of age, who is incapable of sustaining employment by reason of mental or physical disability
  • Your program includes up to six sessions per person, per issue, per year to speak with a licensed counselor for you and your eligible household members.
Ways to use your LAP

Expert advice for work, life, and your well-being. You can talk to you about anything going on in your life, including:

  • Family: Going through a divorce, caring for an elderly family member, returning to work after having a baby
  • Work: Job relocation, building relationships with co-workers and managers, navigating through reorganization
  • Money: Budgeting, financial guidance, retirement planning, buying or selling a home, tax issues
  • Legal Services: Issues relating to civil, personal and family law, financial matters, real estate and estate planning
  • Identity Theft Recovery: ID theft prevention tips and help from a financial counselor if you are victimized
  • Health: Coping with anxiety or depression, getting the proper amount of sleep, how to kick a bad habit like smoking
  • Everyday Life: Moving and adjusting to a new community, grieving over the loss of a loved one, military family matters, training a new pet
Answers to Key Questions?

Answers to important questions

Are Life Assistance Program services confidential?

Yes. Any personal information provided to the LAP stays completely confidential.

How do I get help?

Getting professional help is just a phone call away. Call (855) 327-4463 to speak with a counselor or to schedule an in person, phone appointment. These services are available 24 hours a day, 7 days a week.

When is the right time to call?

That’s up to you. Counselors are here whenever you need them —whether you simply need to talk or want guidance on something you are going through.

 

CONVENIENT & CONFIDENTIAL HELP

Convenient and confidential help when you want it, how you want it.

Your program includes up to six sessions per person, per issue, per year to speak with a licensed counselor for you and your eligible household members. You can speak with a counselor or schedule an appointment, 24/7/365.

To Register:

Go to: www.guidanceresources.com

Organization Web ID = Lincoln
Select your company = Virgin Voyages

If you’re simply looking for information, the program offers easy to use online educational tools and resources.