Travel Assistance
Travel Assistance
Travel Assistance can help you avoid unexpected bumps in the road anywhere in the world more than 100 miles from home. For you, your covered spouse and covered dependent children.
You can take comfort in knowing that Travel Assistance travels with you offering access to a network of professionals who can help with local medical referrals or provide other emergency assistance services in foreign locations.
TravelConnect
Phone
Toll Free – U.S & Canada
(866) 525-1955
Anywhere in the world
(603) 328-1955
Travel Assistance
Policy #: SOK607053 / Group #: 57
What is Included?
- Pre-Trip Assistance
- Emergency Travel Support Services
- Medical Assistance
- Identity Theft
Emergency Travel Support Services
- Telephonic translation and interpreter services – 24/7 access to telephone translation services
- Locating legal services – referrals for local attorney or consular offices and help maintain business and family communications until legal counsel is retained (includes coordination of financial assistance for bonds/bail)
- Baggage – assistance with lost, stolen or delayed baggage while traveling on a common carrier
- Emergency payment and cash – assistance with advance of funds for medical expenses or other travel emergencies by coordinating with your credit card company, bank, employer, or other sources of credit; includes arrangements for emergency cash from a friend, family member, business or credit card
- Emergency messages – assistance with recording and retrieving messages between you, your family and/or business associates at any time
- Document replacement – coordination of credit card, airline ticket or other documentation replacement
- Vehicle return – if evacuation or repatriation is necessary, return your unattended vehicle to the car rental company
Medical Aassistance
- Locating medical providers and referrals
- Communication on your medical status with family, physicians, employer, travel company and consulate
- Emergency evacuation if adequate medical facilities are not available, including payment of covered expenses
- Transportation home for further treatment – in the event of death, assist in the return of mortal remains
- Transportation arrangements for the visit of a family member or friend if your hospitalization is more than seven calendar days
- Return home for dependent children if your hospitalization is more than seven calendar days
- Assistance with lodging arrangements if convalescence is needed prior to, or after, medical treatment
- Coordination with your health insurance carrier during a medical emergency
- Assistance obtaining prescription drugs or other necessary personal medical items
